DeepReach Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• Account Information: Name, email address, company details, and login credentials when you register.
• Communications: Messages you send to us, including inquiries to our chatbot.
• Usage Data: Information about how you interact with our Services, such as log data, browser type, and IP address.
• Content: Inputs you provide to the chatbot and outputs generated.
• Payment Information: When applicable, we collect billing details to process payments.

2. How We Use Information

We use collected information to:

• Provide, maintain, and improve our Services.
• Personalize your experience and deliver relevant content.
• Communicate with you, including service announcements and customer support.
• Ensure security, prevent misuse, and enforce our Terms of Use.
• Comply with legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service Providers: Vendors who help us operate (e.g., hosting, analytics, payment processing).
• Legal & Compliance: When required by law, regulation, or to protect our rights.
• Business Transfers: If we undergo a merger, acquisition, or sale of assets.

4. Data Retention

We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Security

We use reasonable technical and organizational measures to protect your data. However, no method of transmission over the internet is completely secure.

6. Your Choices

• You may update or delete your account information at any time.
• You can opt out of marketing emails by following the unsubscribe instructions.
• You may request access, correction, or deletion of your personal data by contacting us.

7. Children's Privacy

Our Services are not intended for children under 18. We do not knowingly collect data from children.

8. International Users

If you access our Services from outside the United States, you consent to the transfer and processing of your information in the U.S.

9. Changes to this Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting an updated version on our website.

10. Contact Us

If you have any questions or requests about this Privacy Policy, please contact us:

DeepReach Inc.
Email: info@deepreach.ai
Address: 2540 N First St #102, San Jose, CA 95131